Does anyone know the prompt number that plays when auto attendant option is set for GOTO, EXT, extname. it says "transferring to extension ???" and announces extension number. I ask because i don't want it to play? This is on a SMVI-4
The prompt you're looking for is in the ECLASS. You can clear the prompt here and then it won't play. If you still want this xfer prompt for other extensions then you'll need to create a new ECLASS and assign it to the extension you created.
Last edited by nameless; 04/20/2107:55 AM. Reason: Corrected information
So I get on site today to move things forward. The SVMi-4 doesn't have The ECLASS cos for Extension or the one for station. So it played the prompt...any other way to get it out .
Routing so I had a Station CFOP that has a 9,1 in the prefix. I have i have it for the Extension block that has the phone number. Although the first number was 402 and could not change it the alternate i put the number...
It would not get a line and i looked at the Port process and Seems like maybe the SvMi, programmed for outgoing. Didn't have time to check it out further.