Yes - I already read that and referenced it in my orig post.

But the problem is, they can't call out or get calls in.

The red light was just a first reaction - OH red light.
But still trying to find out if there is a problem with the phone system (they saw red light)
or a problem with phone lines.
They have not requested me onsite as yet.
Just a phone call to see who they need to call.

Thanks

If CON is the opposite of PRO
Then what is the opposite of Progress?