|
|
|
|
Joined: Jun 2005
Posts: 2,706 Likes: 7
Member
|
Member
Joined: Jun 2005
Posts: 2,706 Likes: 7 |
On a lot of those Toshiba IPEdge systems, I used to get random lockups. I haven't seen services randomly restart. Maybe it restarted because of a SIP error. I am not sure.
A little feedback form the user's would be helpful. Did they see an error message on the display? All line busy or Call Abandoned? A call abandoned to me says that the problem was not the IPEdge.
I am not good at logs. I have a grasp on the voicemail logs. Maybe you can grab the logs from the messaging on that day to see if there was anything that looked odd, like the voicemail could not connect to the PBX. It won't identify the problem, but maybe it will tell you if the PBX is having a problem.
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
Forums84
Topics94,291
Posts638,815
Members49,767
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
106
guests, and
424
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
