hello, we have a nurse on call option on the AA. whenever you press the option. it just disconnects and hangs up the line. That extension is forwarded to a cell phone.

I call the cell phone number from the phone system and works fine. if transferring from inside the office to that number it works fine but in AA it will not work just disconnects.


We had a tech come out and he said couldn't figure out why it will not work.