I'm using a Windows 7 laptop 64-bit. Any time I connect to any ESI system via the modem, NSP, or serial port it gets hung up on (verifying system type & dialing plan). I'm able to connect and get past the password verification and that's where it stays In system programmer. Any ideas? FYI, I can wait 15 minutes and the status bar will not switch green. It just stays gray. Frustrating