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Joined: May 2005
Posts: 526
Member
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Member
Joined: May 2005
Posts: 526 |
I'm not sure how you assigned the greeting without session manager?? To track how the calls route you will need it. You will look at the trunk group day and night ring follow the flow and you will get to the correct CRA that is running your day backup ..... a little confused by how it changed as well?
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