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Joined: Sep 2007
Posts: 127
Member
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OP
Member
Joined: Sep 2007
Posts: 127 |
Running Access 9
I have a standard hunt group, not ACD.
If a station that is part of the hunt grop puts a call on hold they then make themselves avaible for a new call and end up with two calls on their phone.
Is there a way to avoid this?
Can the station be set to auto DND if on hold or something?
Or can I turn the station into a single line keyset so it cannot receive more than on call at a time?
Thank you
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