I greatly appreciate all your help, but it still isn't working for me.
I plugged the unit directly into the main unit. It works with an old cable, but not with my new one. They do look like they are the same cable too.
I would just replicate the old cable's configuration, but it has different colored wires that are not in pairs. It goes blue, orange, black, red, green, yellow, brown, gray. Is there anything else you could think that I could try?
Also, does it make any difference that I think these are Merlin PLUS phones?
Thanks again for your help.
[This message has been edited by mochanic (edited August 30, 2004).]
