My apologies for not explaining myself more clearly. I am a maintenance tech here in KC and maintain all aspects of our plant except our phone system and security systems. I was asked if I could figure out how to change a couple of functions on our phone system (instead of 3 phones dropping into one answering machine, 3phones-3answering machines) and something with our "night ring". With the research I've done, I thought I might start with a trial version of Winspm. It would be nice to learn, and I could save us a $500-1000 service call. I am not trying to take anything (money) away from the Professionals nor cheating Avaya out of 80 bucks. I was just trying to help myself and my company. I will just tell them I wont be able to help and call a programmer to come in.

Thanks...Will