Hello.

I am new to Merlin and Avaya. I have found these boards to be a great help. I am confused on several items.

1. It seems like Avaya's web site will only let you download the patches for win SPM. Unless I have at least Win SPM R2 I can not use Avaya's site. Where can I get a full verison of Win SPM or at least R2.? Maybe I am missing something?

2. What is the correct cable to use from my laptop to the Admin or SMDR port on my switch?

Thanks in advance for your help.