There was a time when not all international numbers were the same number of digits. It was permissible to dial # after the number was dialed (sort of like the "send" key on a cell phone) to shorten the timeout period. Otherwise, about a ten second delay occurred before the call was processed. Most ISDN carriers still allow this. That's what I suspect is happening.

In order to have your G3R do this, you'll need some form of digit manipulation done, such as ARS or LCR where the added # can be inserted.

Ed Vaughn, MBSWWYPBX