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Joined: Sep 2007
Posts: 4
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OP
Member
Joined: Sep 2007
Posts: 4 |
I'm setting up an Avaya ACS 3.0 and It's a fairly simple setup, however when the caller wants to speak to someone in sales I am using a hunt group, so when they press "2" it sends them to hunt group (ext.) 71, which rings 3 extensions in the sales dept.
What's the best way to send that to a voicemail box if nobody answers? I can't assign a mailbox to extension 71, and I haven't figured out what to do at that point, after several rings the caller simply hears "that party is not available" (the default message for no mailbox)
Thanks for your help.
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