Michael: Thanks for the reply. Seems to me I tried this as well. Went in and restricted the lines and then unrestricted them. I will check again though.

vad60: The 18D didn't "work". That means I could not get the lines with the 18D phone either. The only thing I was able to do with the 18D is verify that the relevant buttons were what x10 said they were. Otherwise, I have tried multiple know good phones at that extension. All with the same result.