I have an extension tied to a DID, but its S/L on a 012. I cannot get it to be handled by Merlin Messaging. I've tried creating a new coverage group even, but no avail.

Is there some way to forward an S/L line to a mailbox after X rings?

Otherwise, I am having trouble figuring out how to reassign extensions to physical ports because I have one (only one, at capacity!) extension on an 008MLX that doesn't need voice mail and I would happily swap assignments (unfortunately I cannot tell the users to swap numbers because there are too many discount healthcare cards out there with the # (we provide charity healthcare)). I haven't been able to figure out how to get into a menu or prompt that will let me reassign extensions to ports. So where do I go to issue such a command?

Any help is appreciated.

Merlin Legend 7.0 (v10.0)
Hybrid Mode
WinSPM 9.0

Wait... I have to maintain the phones too?