I just save the defective phones I take back and use them for parts.

I normally won't repair phones for customers other than those that are otherwise in good shape, "running them through the dishwasher" when stuff gets spilled on them. That entails complete disassembly, cleaning of the buttons and plastics and reassembly then hitting everything with phone polish. Nothing gets replaced (other than the handset cord and the desi cover if needed) and we make about the same as what we would on a new phone sale.

If something like a display or the plastics are damaged and the customer can't live with it I sell them a new phone. As far as I'm concerned they broke it, buy a new one. They are not repairable so learn to be more careful.

The working phones I do put together from parts are either used here at the shop or in donated systems to places like churches.

-Hal

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