If 126 is set to active, is it not supposed to pull from CID? It was set to active before, but every call still reset the time. The strange part is that it's off by about 13 hours and 13 minutes.

ex. At 8:55AM 3/10/09, the display shows 9:43PM 3/9/09.

The customer really just wants the system to stop pulling from caller ID. I had assumed that changing 126 would do that, but it doesn't seem to.

UPDATE: The customer called Vonage and got the issue fixed on that end. I would still love to know if you can disable that feature in the ACS! The only thing I could come up with was to downgrade the firmware.

"You'll find me ridin' West on the Southern trail, heading North into Wyoming."