I have a customer with a IPO 500 w/ 4.2 software and embedded voicemail. Customer's open hours are M-F 8-12 and 1-5. Closed on weekends and holidays. They want the IPO to play a greeting during the closed noon hour, non-business hours, and holidays. Basically, want a night service setup. If I setup a time profile for this, is there a way to have a different greeting played for holidays and non-business hours...or is it just one greeting only? Also, I thought I remember reading somewhere that if using a time profile to automatically put the IPO in "night service" that there is no way to manually turn it off (if need be) until the time profile has finished. Is that correct? Would I be better off programming a Night Service button on the phone in this case and let the customer manually put the system in night service?