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Joined: Jul 2001
Posts: 3,344 Likes: 10
Moderator-Avaya-Lucent, Antique Tele
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Moderator-Avaya-Lucent, Antique Tele
Joined: Jul 2001
Posts: 3,344 Likes: 10 |
Embedded voicemail or VM Pro?
If it is embedded, route the incoming lines to a hunt group, with an overflow to another hunt group that contains only a phantom extension that is forwarded to a short code that points it to the auto attendant. (Whew! PM me for specific programming)
If it is VM Pro, route the incoming lines to a hunt group, and enable voicemail. Make a leave action for the VM to route to the AA module.
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