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Joined: Jan 2004
Posts: 91
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OP
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Joined: Jan 2004
Posts: 91 |
Sorry, busy week and I somehow di9d not get my normal notification of replys to my post...
They want all calls to go to a live operator after hours and they have a PRI so I have to do the forwarding from the phone system. I tried the carrier but found out about the PRI.. and ho well.
I like the hunt group idea... again, I tried setting ext 10 to forward all calls, but when an inbound call comes in, it doesn't ring at ext 10 after I set the forward all, but it does ring someone else in the hunt group... so it does not bypass and forward. I like the idea of having the night button fall over to a hunt group and then forwarding that group to the answering service. I will attempt this on Friday. d
Thanks. I will get back to you.
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