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Short Codes vs. Built in?
#100434 10/04/11 07:47 AM
Joined: Mar 2002
Posts: 3,630
Z-man Offline OP
Moderator-Avaya, Nortel
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Moderator-Avaya, Nortel
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I should say upfront thank you to all the great people on this board that make it a lot easier for an old dog to learn a new switch...

I dont remember much if anything from my very first IP Office class which was R3. After that I basically stepped away from it until just recently with R7. I don't recall the older IPOs having as many built in features to assign to buttons... So I have a couple questions that are semi-related.. I see a lot of mention about doing functions using short codes, but not a tremendous amount of using the built in features for the buttons. An example would be I wanted to do a voice dial to another phone and I was given a couple of different short codes to use, but the feature is built in as well. Is this because the IPO 500 V2 has more button features available to use than previous versions? The one feature that I have not be able to find is Call Log. Many of our customers will re-use existing T-series sets and being able to use the Call Log Feature would be extremely helpful if is is available on the T-series.


Z-man
Avaya SME Authorized Partner
www.omniofficetech.com
AT&T Systems and Telephones
Re: Short Codes vs. Built in?
#100435 10/04/11 05:30 PM
Joined: Oct 2007
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Have you try with the button call list ?

Re: Short Codes vs. Built in?
#100436 10/04/11 05:43 PM
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I would be not surprise if Feature 812 work with IPO if you don't want to program a button on the M and T series.

I know for sure on the Nortel SIP 1220 , call log is there if you press the hard redial button while the soft redial button would not do anything on release 7

Re: Short Codes vs. Built in?
#100437 10/04/11 05:58 PM
Joined: Feb 2006
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Zane, I have no experience with the Nortel it appears to be feature 812 like said above. Here is a quote from the T series manual on IPO...

"You can access your call log by pressing Feature 812. The call log you see is a call log stored on the telephone system. If you login at another 1400, 1600, 9400, 9500, 9600, M-Series, T-Series phone, your call log moves with you."

Todd


WWW.EmeryCommunications.com
Authorized SMB Avaya Business Partner
Re: Short Codes vs. Built in?
#100438 10/04/11 06:55 PM
Joined: Mar 2002
Posts: 3,630
Z-man Offline OP
Moderator-Avaya, Nortel
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Moderator-Avaya, Nortel
Joined: Mar 2002
Posts: 3,630
You guys nailed it. The * key swithes between all, missed, out.. the volume up an down buttons work as the scroll keys. Not quite as slick as a NAV button, but works.


Z-man
Avaya SME Authorized Partner
www.omniofficetech.com

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