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Joined: Mar 2006
Posts: 137
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OP
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Joined: Mar 2006
Posts: 137 |
Does the Avaya allow for music on hold on per co line bases? Have line with beep noise and some others with music per say.
"It works on our end so it must be fine."
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Joined: May 2004
Posts: 1,664 Likes: 4
Moderator-Avaya
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Moderator-Avaya
Joined: May 2004
Posts: 1,664 Likes: 4 |
You can set the MOH based on an incoming call route....
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Joined: Mar 2006
Posts: 137
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OP
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Joined: Mar 2006
Posts: 137 |
Looking at this option I must be missing something as it only stated external moh soruce. So I guess I can not use multiple wave files.
"It works on our end so it must be fine."
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Joined: May 2004
Posts: 1,664 Likes: 4
Moderator-Avaya
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Moderator-Avaya
Joined: May 2004
Posts: 1,664 Likes: 4 |
Needs to be a newer release. I think R5 had the ability to upload 3 files for MOH. R7 has the ability to set analog trunk ports for MOH.
If you dont have teh files uploaded or analog ports set for MOH, you will see "external" as the only option.
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Joined: Mar 2006
Posts: 137
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OP
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Joined: Mar 2006
Posts: 137 |
I see what you mean on that. This will work out well. Thank you.
"It works on our end so it must be fine."
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