|
|
Joined: Mar 2005
Posts: 55
Member
|
|
Member
Joined: Mar 2005
Posts: 55 |
Changed service providers and line reduction. had 12 lines now 5, I switched lines 1-4 over to ports 1-4, but the 5th line is used for RCF and was not labeled. Is there a way to find the port it was programmed to? This line is used for CF when in night mode to answering service. Do i have to put in night mode and try all 7 remaining ports?
|
|
|
|
|
Joined: Jul 2001
Posts: 3,347 Likes: 10
Moderator-Avaya-Lucent, Antique Tele
|
|
Moderator-Avaya-Lucent, Antique Tele
Joined: Jul 2001
Posts: 3,347 Likes: 10 |
If it was using the Partner's RCF capability, the line was covered by a specific extension, which was RCF'ed to one of its personal speed dial numbers.
Look at #208 to find the line and extension, then look at the extension's speed dials.
|
|
|
|
|
Joined: Mar 2005
Posts: 55
Member
|
|
Member
Joined: Mar 2005
Posts: 55 |
Tommy~
Thank's for the direction, so I can connect the line to the next port and it should be handled by the programmed ext...right?
Happy New Year!
|
|
|
|
|
Joined: Jul 2001
Posts: 3,347 Likes: 10
Moderator-Avaya-Lucent, Antique Tele
|
|
Moderator-Avaya-Lucent, Antique Tele
Joined: Jul 2001
Posts: 3,347 Likes: 10 |
I suppose that would be one way to do it, but I'd rather figure out what they were doing before, and replicate that programming with the current 4 lines.
|
|
|
|
|
Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
|
|
Moderator-Avaya
Joined: Jun 2001
Posts: 10,949 |
Ditto TTT.
If I where the tech on site with this kind of change I would get a good system planner together from the customer,...... then default the system and start from scratch with new labels on the phones.
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
|
|
|
|
Forums84
Topics94,542
Posts640,065
Members49,854
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
114
guests, and
24
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
