atcomsystems.ca/forum Forums TDM Business Telephone Systems Avaya - Lucent Telephones & Systems IP office manager 10.0

So I decided I want to play with the IPO and learn a little bit about the system.

I downloaded and installed the ipo v10.0
and I find the software crazily un-intuitive.


I was wondering if someone could recommend a user tool/doc on how to do basic programming.
Yes I'm totally green and I am just trying to learn the basics

for example

assign incoming lines to ring to aa
then set up dialing plan from aa something like
dial 1 for Tom
2 for Dick
3 for Harry

or ring operator ext 10 2 times and if not answered go to AA then list ext
dial 0 to get back to operator.


just basic Avaya language dictionary for features.


Corwyn

IP Office has a longer learning curve then you might expect. I would recommend getting trained before getting to involved in it. Its a great system when you understand it.