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Joined: Jan 2002
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Is it possible to have different music on hold for multi A/A on a IPO Partner. If not can it be done on basic or essential with embedded v/m A/A Thanks Tony
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Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
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Moderator-Avaya
Joined: Jun 2001
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Partner no, Essential and Pro you can through ICR, then setting an analog ext port as a MOH source.
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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Joined: Jan 2002
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Mike but the total amount of MOH is only 4. Right, this customer is looking for a total of 6 is there any work around for that. Thanks Tony
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Joined: May 2004
Posts: 1,659 Likes: 4
Moderator-Avaya
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Moderator-Avaya
Joined: May 2004
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The only work around would be add another IP500, and direct some trunks to teh second IP500, then you have 8
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Joined: Feb 2005
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Mike but the total amount of MOH is only 4. Right, this customer is looking for a total of 6 is there any work around for that. Thanks Tony Some customers will always want what they ideally have in their mind. They believe that computers can do anything. With a customer like this I just tell them that "the system only supports four" instead of wasting my time trying to figure out if there is a way around it. For a system that really doesn't do tenanting very well I don't know why you would need even four. -Hal
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