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#102192 08/04/12 08:30 AM
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Is it possible to have different music on hold for multi A/A on a IPO Partner. If not can it be done on basic or essential with embedded v/m A/A Thanks Tony

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#102193 08/04/12 09:13 AM
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Partner no,
Essential and Pro you can through ICR, then setting an analog ext port as a MOH source.


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mdaniel #532149 08/08/12 05:48 PM
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Mike but the total amount of MOH is only 4. Right, this customer is looking for a total of 6 is there any work around for that. Thanks Tony

Thornhil #532202 08/08/12 09:38 PM
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The only work around would be add another IP500, and direct some trunks to teh second IP500, then you have 8

Thornhil #532275 08/09/12 01:48 PM
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Originally Posted by Thornhil
Mike but the total amount of MOH is only 4. Right, this customer is looking for a total of 6 is there any work around for that. Thanks Tony

Some customers will always want what they ideally have in their mind. They believe that computers can do anything. With a customer like this I just tell them that "the system only supports four" instead of wasting my time trying to figure out if there is a way around it.

For a system that really doesn't do tenanting very well I don't know why you would need even four.

-Hal


CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.

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