|
|
|
|
Joined: Feb 2002
Posts: 23
Member
|
|
Member
Joined: Feb 2002
Posts: 23 |
Need help with a SX50 night service.
Current setup is incoming calls answered by AA then routed. Day service routes calls to front desk. The night service should transfer calls from the front desk console to the manager's phone.
The problem is the night transfer is not working. Call are routed to the front desk console in day or night service. The AA is an EZ-Hold system. I need to know how to setup the night service to routed to the manager's phone.
Thanks.
Tony
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Mar 2001
Posts: 89
Member
|
|
Member
Joined: Mar 2001
Posts: 89 |
If I understand you correctly, you want calls in Night to go to the mgr. ext.
In command 501 - 580 (Trunks) register 5 field c,d,e place the equip. number of the mgr. ext.
|
|
|
|
|
Joined: Feb 2002
Posts: 23
Member
|
|
Member
Joined: Feb 2002
Posts: 23 |
Thanks. I failed to mention that I don't have the manuals for this system. Is this a simple procedure that you could provide the steps.
Thanks Again.
Tony
|
|
|
|
|
Joined: Mar 2001
Posts: 89
Member
|
|
Member
Joined: Mar 2001
Posts: 89 |
E-mail me with the particulars like how many trunks, what slot they are in and equip number that the Mgrs. phone is on.
|
|
|
|
Forums84
Topics94,569
Posts640,195
Members49,871
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
49
guests, and
74
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
