|
|
|
|
Joined: May 2003
Posts: 1
Member
|
|
Member
Joined: May 2003
Posts: 1 |
I am currently researching call monitoring software and we have Mitel phones with about 65 phone lines. We were interested in audio or audio/video capabiity. I wanted to know what software packages out there best interface with mitel telephone system that are resonably priced. Looking for 20 representative recordable capability. We have an ACD system. We are using Supersets 4150 with Serial#9132-150-102NA. Mitel P/N 700063026. We are using a software package called TASKE for the ACD system which is very old and outdated. Any technical help would be greatly appreciated.
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Mar 2001
Posts: 89
Member
|
|
Member
Joined: Mar 2001
Posts: 89 |
I've just used Taske in the couple I have out there, not sure of any others. Taske now doesn't support 200D
|
|
|
|
|
Joined: May 2005
Posts: 6
Member
|
|
Member
Joined: May 2005
Posts: 6 |
Not sure what you consider "reasonably priced", but Voiceprint (/www.voiceprintonline.com) makes a voice storage server with DVD storage of voice files, and can be accessed from a client PC. Dictaphone also makes a centralized voice server that records to DAT or DVD. If you are looking to ditch your TASKE, Mitel sells a slick ACD monitor/report package called prairieFyre. I have replaced over a dozen TASKE systems in the past three years with it, and my customers love it.
|
|
|
|
|
Joined: Jan 2004
Posts: 80
Member
|
|
Member
Joined: Jan 2004
Posts: 80 |
When you say call monitoring system, are you talking about a replacement for Taske or voice recording? If it is a replacement for taske check out Prairiefyre.com. They manufacture specifically for Mitel. Quite a good product too.
|
|
|
|
Forums84
Topics94,512
Posts639,933
Members49,844
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
212
guests, and
35
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
