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Joined: May 2003
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you must have "multiset voice mail message erasure allowed" set to yes in your class of service.The MWI can also be canceled by the console or by using the message cancel feature code from a set that has the option for voice mail port enabled in its class of service.This is assuming you have a Mitel sx2000.

[This message has been edited by lhoward (edited July 30, 2003).]

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Joined: Oct 2003
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Another thing I've used to clear this is to dial the message waiting on feature code and then message waiting off feature code from the same phone.

dial (feat code)(your own extn num)

Ralph

[This message has been edited by dry_aquaman (edited November 09, 2003).]

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