adding a 2-line appearance the sx-200d phones.

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adding a 2-line appearance the sx-200d phones. #102897 10/10/04 11:44 AM
Joined: Sep 2004 Posts: 50 Pembroke Pines,Fl.Broward switchtek41 Member
switchtek41 Member Joined: Sep 2004 Posts: 50 Pembroke Pines,Fl.Broward	I have a client which has an sx200 and currently you hit a 9 to grab a trunk out of the pool of trunks. I want to be able to add a 2-line appearance on each phone which are 4025 sets.There are 13 phones total. The client wants to be able to see when an incoming line is ringing. The incoming lines all go to the VM and if you know the party's ext. you can dial it at that moment or you can zero out to the operator. Thanks for your help! ------------------

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Re: adding a 2-line appearance the sx-200d phones. #102898 10/10/04 12:49 PM
Joined: Jul 2001 Posts: 1,985 Chetco Effect DrPbx Moderator-Mitel, NEC, Vodavi
DrPbx Moderator-Mitel, NEC, Vodavi Joined: Jul 2001 Posts: 1,985 Chetco Effect	I think what you want is a multiple appearance. Expand the set in form 9, go to multi. ------------------ Bound to cover, just a little more ground.

Re: adding a 2-line appearance the sx-200d phones. #102899 10/12/04 09:30 AM
Joined: Oct 2004 Posts: 1,057 Phoenixville, PA fifty5footer Member
fifty5footer Member Joined: Oct 2004 Posts: 1,057 Phoenixville, PA	You can't have direct appearances of a trunk on your superset, and have it answered by a hunt group at the same time. www.ResaleSystems.com 24 x 7 Mitel Parts and Free Tech Support

Re: adding a 2-line appearance the sx-200d phones. #102900 10/18/04 07:29 AM
Joined: Sep 2004 Posts: 50 Pembroke Pines,Fl.Broward switchtek41 Member
switchtek41 Member Joined: Sep 2004 Posts: 50 Pembroke Pines,Fl.Broward	Does this mean as long as the Express Messenger answers the call first i cannot have multiple appearances of lines on the phones? How would i go about having a 2 line appearance on the phone while having the VM answer at the same time...is this doable? Thank you much! Quote <font face="Verdana, Arial" size="2">Originally posted by fifty5footer: You can't have direct appearances of a trunk on your superset, and have it answered by a hunt group at the same time.</font>

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