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Joined: May 2006
Posts: 58
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Joined: May 2006
Posts: 58 |
We have recently installed a 200ICP CX system for a client. I've set the trunks for CO to CO connect enabled under the COS for the trunks, but when trying to call forward no answer to external numbers (their cellphones) we keep getting a busy signal. I've reviewed the System Options and COS for the devices and trunks, but I am not sure what I am missing on this one. Thanks.
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Joined: Jul 2003
Posts: 1,136 Likes: 1
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Joined: Jul 2003
Posts: 1,136 Likes: 1 |
Check device interconnect table (form 30), verify trunk to trunk is allowed, system option internal to external call forwarding enabled
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Joined: May 2006
Posts: 58
Member
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Member
Joined: May 2006
Posts: 58 |
Completely looked over the fact that trunk to trunk is disallowed by the default on this system. Once i allowed it it worked just fine. Thanks. rp
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