atcomsystems.ca/forum Forums TDM Business Telephone Systems Mitel Telephones & Systems SIP phones and Mitel 3300 licenses

Hi there - new to this board, but am really glad I found it.

I manage a Mitel 3300 for a business in Boston. I recently inquired from our Mitel reseller about purchasing "IP phone" licenses and I'm wondering if I'm getting the correct info from him.

When I called and asked about purchasing an IP phone license for an SIP phone, I was asked why I needed one. I told them I was considering testing a Wifi SIP phone with the system. The Sales-person told me that "IP phone licenses are for the Mitel-proprietary phones only - you can't expect an avaya or nortel or any other vendor's ip phone to work with a Mitel system".

I then asked if there was an SIP phone license and he came back with something that was higher priced and I believe he was describing the "SIP trunk" license. He still told me that I would need a Mitel SIP phone...

My questions for you folks are:
1- Anyone know which exact license I should be asking for if I want to connect an SIP phone to the system? (1 IP device and 1 SIP user?)
2- Wouldn't any SIP-compliant phone work with the 3300 as long as I chose "Generic SIP phone" when creating the IP extension in "Multiline IP Set Config"

Thanks for any help

Mitel 3300ICP does not yet support SIP Phone devices only SIP trunking. They are planning on adding that in release 8. You can use a gateway device to communicate back to the system.

We have SIP User licenses available now
Part Number
54002763 (AMC)3300 SIP USER LICENSE

Release 8 will be avail approx sept otherwise