|
|
Joined: Jun 2007
Posts: 3
Member
|
OP
Member
Joined: Jun 2007
Posts: 3 |
The system is configured at night to direct incoming calls to a SS420 station that has Call Forwarding No Answer to transfer the call to a analog voice mail station.
Everything works OK if you call the nigt answer station from within the system or transfer the call from the console while in the Day Mode.
Why won't calls directed to the station while in the Night Mode not transfer (They did before)!
Thanks
Any help on this issue will be greatly received.
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Oct 2004
Posts: 1,057
Member
|
|
Member
Joined: Oct 2004
Posts: 1,057 |
What does happen?
Does the 420 set ring when you're in night service?
|
|
|
|
|
Joined: Aug 2006
Posts: 1,136
Member
|
|
Member
Joined: Aug 2006
Posts: 1,136 |
yeah needs to know if you are getting RNA or what when system is in Night service
|
|
|
|
|
Joined: Dec 2005
Posts: 7,056
RIP Moderator-Mitel, Panasonic
|
|
RIP Moderator-Mitel, Panasonic
Joined: Dec 2005
Posts: 7,056 |
And what happened to the system between "They did before" and now they don't? Some upgrade/program change? John C.
When I was young, I was Liberal. As I aged and wised up, I became Conservative. Now that I'm old, I have settled on Curmudgeon.
|
|
|
|
|
Joined: Feb 2007
Posts: 2,473
Member
|
|
Member
Joined: Feb 2007
Posts: 2,473 |
XCheck out reg.5, field b. has to be 0. Fields c,d,e has to represent port number of a SS420 w/CFNA.
|
|
|
|
|
Joined: Jun 2007
Posts: 3
Member
|
|
OP
Member
Joined: Jun 2007
Posts: 3 |
Originally posted by fifty5footer:
What does happen?
Does the 420 set ring when you're in night service? In Day Mode when the Atnd transfers Trk call to ext 201, with Call Fowarding NA enabled the phone rings for 20sec and then fowards the call to ext 398, and the Auto Attendant answers the call. In Night Mode when the system transfers the call to ext 201, with Call Fowarding NA enabled the phone rings, but never forwards the call. Thanks
|
|
|
|
Forums84
Topics94,291
Posts638,810
Members49,767
| |
Most Online5,661
May 23rd, 2018
|
|
|
2 members (Toner, justbill),
140
guests, and
421
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
