sundance-communications.com/forum Forums TDM Business Telephone Systems Mitel Telephones & Systems SX-50 ONS Stupid questions

Thanks to all of you pro's that I've learned so much from on this forum!

This is my first post, and I'll get to the point:
I'm an idiot on Mitel (I stumble around on Avaya, Panasonic, Commdial and other small systems), and now I need to expand a client's SX-50 to accommodate a few more extensions. I'm getting a used 16-Port ONS card to replace one of the existing 8-port ONS cards... and I don't know how.

Sure, I can unplug one and plug in the new one, but I'm sure there's more to it than that (or you Mitel pro's wouldn't be making the BIG bucks.)

If anyone could give me a simple primer on this subject, I'd really appreciate it. It's a Hotel and I can't afford to fry anything important or send all incoming calls to all the rooms or anything brilliant like that.

Thanks!

First check how long it has been since the battery has been changed,It is located on the side of the black module on the right side of the equipment shelf,Looks like a watch battery ,They are readily available,you need to change the battery with the power on. After changing battery,Power down (some swap them Hot ,But I play it safe,)insert card ,the programming for the new card is dependant on the slot the card is installed in,Class of service ,Pickup group,extension number etc are handled at the assigned slot address for the card.

Gene - thanks for the speedy reply! Do you know which particular battery this thing requires? This is on an island and even a "readily available" battery may not be found. Hence, I always bring such parts with me.

In this particular cabinet, the first 3 slots - as well as slot 7 - have the (9104-) 020-001, 16-port line cards. Slot 4 has the 020-003, 8-port, followed by the 021-001, 8-port COV line card. In slot 6 is the 020-002 line card. As far as WHICH 8-port card to replace, I know I should leave the COV card alone, as I'm not adding supersets or VM; however, I don't know the difference between the 020-003 and the 020-002 cards, so I don't know which to replace. Any advice?

I want to match the class of service with the 16-port cards that are already installed. Same with pickup group.

To assign the extension number, is there any simple programing routine? I've heard it's (for example, using slot 4) something like: command 304, register 01-16 (don't know what the register is for), with the extension number as the last 4 digits.

How do I enter the "command"? Is this a special key on the console? What's the "register" about? If the room number is only 3 digits, how do I enter it as a 4-digit number.

Also, how do I check what programing is already existing on the 8-port card, before I yank it, so I can program those 8 extensions the same as they were before?

Once again, thanks for the help.

The particular programming number for example command 100 has several pages so to speak beginning with a register number to help you choose the options you want to enable or disable ,These are the adresses under the command. In order to make all the changes you are wanting to make you will need a manual ,the dip switches on the main board set the number of digits, The commands for each extension ,COS,PU Group,and extension number is dependent upon the slots the ONS cards are in ,And yes there is a way to program 16 extensions at a time,If you would like I will see if I still have a spare pocket edition of the programming,and mail it to you ,and I can help you over the phone,It isn't one to tackle without some guidance.E-Mail me if you need me to help you.

Good thing I looked!

Once again, this is a small hotel, and I'm making room for 4 new room extensions as they've added 4 new suites to the building.

I did a count of the client's currently-used extensions, and it's 64, plus the console. Then I counted what extensions are available on the switch, and it's WAY more than I need. Lots of unused extensions, apparently.

So all I'll have to do is find some of these unused extensions and re-program their extension numbers. That's a whole lot easier. I'll have to pick which card to put the new extensions on, and I still don't know the difference between the different cards I've got. Well, just to take up space on the forum, I guess I'll list them. They are:
Slot 1 = 9104-020-001 (16-Port ONS Line Card)
Slot 2 = 020-001 "
Slot 3 = 020-001 "
Slot 4 = 020-003 (8-Port ONS Line Card)
Slot 5 = 021-001 (8-Port COV line card)
Slot 6 = 020-002 (8-Port ONS Line Card)
Slot 7 = 020-001 (16-Port ONS Line Card)
Slot 8 = 040-000 (4-Port Universal Card)
Slot 9 = 030-101 (8-Port LS/GS Trunk Card)
Slot 10 = 030-101 "

The RAM module is Rev A.3

So, I already know that the COV (Circuit Over Voice) card is for the Superset phones or voice mail. So I won't mess with that one. But the 020-002 and 020-001 look "ripe for the picking". However, I don't know the differences between those 2 cards, for choosing which one to add the 4 extensions to. Can anybody tell me?

And I still need to go in and write down how those cards are currently programed, so I can restore it if anything goes wrong. How do I do that?

Finally, of course - how do I get in and change the extension number, which should be the last 4 digits?

If it is a 3 digit extension number you only need three digits and the last bit in the register will be empty. It really should be fairly simple all you have to do is go to an existing room number and make the new ones exactly like that except for the last 3 numbers in the string (which would be the new room numbers) Each card in the system (except for the universal card in this case) will have it's own cable and the circuits run straight down - so a 16 circuit ONS card will use the first 16 pairs of the cable. Really should be pretty simple and straight forward.

Yes Dane, But the command numbers are suject to the slots ,It appears by his above post ,He should have 48 in the first three slots.Then 8 more for a total of 56,thenCOV,then 24 more for the next two slots,Depending on what ports have allready been assigned it should be relatively simple , But if it were me ,I would replace the ni-cad 2032 (I think)while it was powered up,(in any event they are usually readily available,at most supermarkets),And we are assumming the password has not been changed,Cabletech, Most call accounting system printers if they have them ,might allow a data dump to the printer,there again assuming the PW hasn't been changed,or possibly the PW written down somewhere. In any case I would recommend some form of back up assistance be available as I have offered.

cabletech, what did you finally come up with?

True. But you had already mentioned that in an earlier post so saw no reason to "repeat" that command numbers were dependent on the slot.

The slot numbers are sequential. Commands 301-310 are for ONS/COV/DNIC modules that populate those slots, no matter if they are 8 or 16 circuits. Since slot 4 has an 8 port ONS and he wants to add 4 rooms, he could replace the 8 port ONS with a 16 port ONS and use command 304 registers 09 to 12 to add the extensions. The original 8 port ONS programming will still be there only instead of ending at register 08, he can now add data to register 09 and so on.

What he needs to know is the actual port numbers if he is assigning night bell or TAFS pick-up, etc. Slot 4 starts at 049 and now ends at 056. However, the remaining port numbers, 057 to 064 can not be accessed as they are hard coded to the slot. When he replaces the 8 port ONS with a 16 port ONS, he will assign data to port numbers 057 to 060 if he is only adding 4 new extensions.

The only problem I see is the actual extension numbering. If the original installer just numbered everything sequentially, then he may have to be creative on the actual extension numbers.

Rcaman