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#107035 11/23/07 12:59 PM
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We have a Mitel 2000 LW 34. We needed to upgrade
the digital links from 7 to 20. I recieved a new MOSS sheet and after changing the digital links we started having one way conversations, I didn't add the trunks yet I just changed from 7-20 for future use. When I change back to 7 links with the old MOSS sheet password everything works.This doesn't make sense, can anybody help. Thanks

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#107036 11/25/07 03:45 AM
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One way conversations on just the digital trunks, or was it happening on desk to desk calls?
How about the analog trunks, were they affected??


www.ResaleSystems.com 24 x 7 Mitel Parts and Free Tech Support
#107037 11/25/07 10:46 AM
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The one way voice is on the Digital trunks. I don't have any analog trunks. When I revert back to the old Moss sheet password everything is fine.

#107038 11/26/07 02:09 AM
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Was the trouble on both planes?
Was it on all calls, or just intermittent?
Were you able to reboot the entire system to make sure the PCM allocations were correct?


www.ResaleSystems.com 24 x 7 Mitel Parts and Free Tech Support
#107039 11/26/07 09:24 AM
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I am curious with 55 if you reset after upgrade to reallocate PCM if that would fix the problem


Alex Kroger
Pinnacle Communications Corp
Mitel/Hitachi
Nationwide Hospitality Provider
#107040 11/27/07 05:32 AM
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I'm gatering more information as this Mitel is out west.
The one way conversations is happening internally, desk to desk. This happens only after the new Moss sheet is loaded, when the old Moss sheet is put back the calls are good. Could this be some kind of corruption with the moss sheet.

#107041 11/27/07 06:59 AM
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Probably not. It's more likely a problem with the way the PCM channels are allocated once you've told it to allow for 20 Digital links.
Did they reset after the upgrade??


www.ResaleSystems.com 24 x 7 Mitel Parts and Free Tech Support
#107042 11/27/07 09:29 AM
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Yes, the system did reboot after the upgrade, but still had one way voice.....Help.

#107043 11/29/07 03:46 AM
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What about Dimentioning? and max cabinets?


Alex Kroger
Pinnacle Communications Corp
Mitel/Hitachi
Nationwide Hospitality Provider

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