|
|
Joined: Nov 2007
Posts: 19
Member
|
|
Member
Joined: Nov 2007
Posts: 19 |
We have a Mitel 2000 LW 34. We needed to upgrade
the digital links from 7 to 20. I recieved a new MOSS sheet and after changing the digital links we started having one way conversations, I didn't add the trunks yet I just changed from 7-20 for future use. When I change back to 7 links with the old MOSS sheet password everything works.This doesn't make sense, can anybody help. Thanks
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Oct 2004
Posts: 1,057
Member
|
|
Member
Joined: Oct 2004
Posts: 1,057 |
One way conversations on just the digital trunks, or was it happening on desk to desk calls?
How about the analog trunks, were they affected??
|
|
|
|
|
Joined: Nov 2007
Posts: 19
Member
|
|
Member
Joined: Nov 2007
Posts: 19 |
The one way voice is on the Digital trunks. I don't have any analog trunks. When I revert back to the old Moss sheet password everything is fine.
|
|
|
|
|
Joined: Oct 2004
Posts: 1,057
Member
|
|
Member
Joined: Oct 2004
Posts: 1,057 |
Was the trouble on both planes?
Was it on all calls, or just intermittent?
Were you able to reboot the entire system to make sure the PCM allocations were correct?
|
|
|
|
|
Joined: May 2005
Posts: 370
Member
|
|
Member
Joined: May 2005
Posts: 370 |
I am curious with 55 if you reset after upgrade to reallocate PCM if that would fix the problem
Alex Kroger
Pinnacle Communications Corp
Mitel/Hitachi
Nationwide Hospitality Provider
|
|
|
|
|
Joined: Nov 2007
Posts: 19
Member
|
|
Member
Joined: Nov 2007
Posts: 19 |
I'm gatering more information as this Mitel is out west.
The one way conversations is happening internally, desk to desk. This happens only after the new Moss sheet is loaded, when the old Moss sheet is put back the calls are good. Could this be some kind of corruption with the moss sheet.
|
|
|
|
|
Joined: Oct 2004
Posts: 1,057
Member
|
|
Member
Joined: Oct 2004
Posts: 1,057 |
Probably not. It's more likely a problem with the way the PCM channels are allocated once you've told it to allow for 20 Digital links.
Did they reset after the upgrade??
|
|
|
|
|
Joined: Nov 2007
Posts: 19
Member
|
|
Member
Joined: Nov 2007
Posts: 19 |
Yes, the system did reboot after the upgrade, but still had one way voice.....Help.
|
|
|
|
|
Joined: May 2005
Posts: 370
Member
|
|
Member
Joined: May 2005
Posts: 370 |
What about Dimentioning? and max cabinets?
Alex Kroger
Pinnacle Communications Corp
Mitel/Hitachi
Nationwide Hospitality Provider
|
|
|
|
Forums84
Topics94,515
Posts639,961
Members49,847
| |
Most Online5,661
May 23rd, 2018
|
|
|
2 members (PhoneGuy827, C5Z),
148
guests, and
51
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
