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#107044 11/26/07 10:10 AM
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Operators are complaining that the console screen of the PBX says call block. I can't find anything on how to turn on/off call block on a SX2000. Any ideas out there?


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#107045 11/26/07 11:03 AM
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What kind of console is it SC1000 ?

#107046 11/27/07 12:09 AM
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Go to "Hotel Options Assignment", and see if the call block enabled timer is set. The SX2000 can be set to turn on call block based on the time of day.
To manually activate call block, on the console, press "select Options", then "Guest Services".
You may also have a "BLOCK" hardkey enabled on the console.


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#107047 11/27/07 03:58 AM
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Thank you for all your help. Operators are finally off my back!


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