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#107383 02/08/08 08:58 AM
Joined: Jan 2008
Posts: 227
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Posts: 227
Accessed the box via web browser and when I exited all the phones went down and were stuck in DHCP discovery mode. I called a tech at the company that contracted my company to do the work and he didn’t know why it happened and while the phones were in this state he couldn’t access the box via web browser even though the switch was showing a good link to the network. Had to reset the switch and the phones all came up OK and the tech was able to access the switch. He poked around a bit and when he exited, the same thing happened. We both used IE 6. Switch is on Ver3.1 Anyone know what may have caused this?


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#107384 02/08/08 02:06 PM
Joined: Aug 2006
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Try using telnet to access and see if it does the same thing. Would be interested to know how the router is set up that you are accessing the switch with.

#107385 02/10/08 11:55 AM
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Try updating the software current software is 4.03.12. Also when you accessed via web browser were you on site or remote? One more thing when you exit are you logging off, or just clicking the X in IE?

#107386 02/12/08 07:28 AM
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Quote
Originally posted by Justin M:
Try updating the software current software is 4.03.12. Also when you accessed via web browser were you on site or remote? One more thing when you exit are you logging off, or just clicking the X in IE?
I was on site when I accessed the switch with the browser and I clicked the X in IE.


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