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Joined: Jul 2007
Posts: 23
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Joined: Jul 2007
Posts: 23 |
Anyone run across a PRI that drops some calls after 30-120 seconds. Not all calls. I've replaced the Universal and reloaded IMAT. ISDN protocol and variant all check out. The caller see "timeout" on their 4150 display phones.
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Joined: Oct 2004
Posts: 1,057
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Joined: Oct 2004
Posts: 1,057 |
What type of Mitel system do you have??
Did this just start, or has the system been running a while??
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Joined: Jul 2007
Posts: 23
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Joined: Jul 2007
Posts: 23 |
2k running latest LW. Versions between IMAT and LW checkout ok. Existing DS1 was upgraded to a PRI. Replaced PRI and reloaded IMAT db just to be sure. The number-port went well, only *some* calls that drop off and return the "timeout" display to the caller.
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Joined: Feb 2007
Posts: 2,473
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Joined: Feb 2007
Posts: 2,473 |
Check your Link status and see what Errors are there. Time out comes from loosing sinc. Possible problem Stratum 4 on MCC or Clock from provider getting out of range.
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Joined: Oct 2004
Posts: 1,057
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Joined: Oct 2004
Posts: 1,057 |
Are you redundant??
Does it happen every day, or every other day??
See where I'm going???
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Joined: Aug 2006
Posts: 1,136
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Joined: Aug 2006
Posts: 1,136 |
When they changed to a PRI they may have changed the CO they are running out of - could be that you have a different switch type (DMS 250, 4ESS, etc.) if you do and didn't change it in the IMAT database it could be causing all kinds of problems.
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