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Joined: Nov 2008
Posts: 30
Member
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Member
Joined: Nov 2008
Posts: 30 |
Hello, Some thing went wrong or some one messed upo the system settings but can not dial 9 and get outside line, just gives busy tone.
Using software MS55-mr5-pr5.
It use to work fin till last night.
Appreciate your help.
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Joined: Oct 2004
Posts: 1,057
Member
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Member
Joined: Oct 2004
Posts: 1,057 |
From the console, test each trunk individually by dialing *19, plus the trunk number. You should hear the outside dial tone. This will verify that the trunks are at least available to be used.
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Joined: Dec 2005
Posts: 7,056
RIP Moderator-Mitel, Panasonic
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RIP Moderator-Mitel, Panasonic
Joined: Dec 2005
Posts: 7,056 |
No response yet? If you figured out on your own, what was it? 'Inquiring minds want to know.' John .
When I was young, I was Liberal. As I aged and wised up, I became Conservative. Now that I'm old, I have settled on Curmudgeon.
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Joined: Nov 2008
Posts: 30
Member
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Member
Joined: Nov 2008
Posts: 30 |
Thanks Guys, I figured out, some how the Room Status function was activated which prevent dialing out as it initially set all extentions to Deny.
Thanks for help.
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Joined: Aug 2006
Posts: 1,136
Member
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Member
Joined: Aug 2006
Posts: 1,136 |
Okay - thanks for letting us know. When someone figures out a solution it is valuable to those of us who might run into the same type of problem sometime.
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