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Joined: Apr 2009
Posts: 23
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Joined: Apr 2009
Posts: 23 |
I'm getting a minor alarm on a Mitel 3300, version 8, cx controller regarding DSP's. The alarm actually reads dsp status total 3 unavailable 33%. In the help it suggests resetting the system and if this fails replace the DSP module.
Any other ideas?
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Joined: Sep 2006
Posts: 372
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A reboot seems to be the best option. What does the maint logs show?
JimmyV
"Well informed people know it is impossible to transmit the voice over wires. Even if it were, it would be of no practical value" Boston Post, 1865
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Joined: Apr 2009
Posts: 23
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Have already tried resetting the switch and it made no difference. Nothing in the maintanence logs and if I view alarms in maintanence commands it says there are no alarms!!
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Joined: Jul 2003
Posts: 1,136 Likes: 1
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The only way to have 3 dsp's is to have the t1/e1 combo card. It may be bad, or one of the others on the dual card.
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Joined: Apr 2009
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This turned out to be version 8 software with a DSP 2 which are only supported from version 9 upwards.
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Joined: Aug 2006
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Thanks for following up and letting us know
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