sundance-communications.com Forums Telephony Discussion Phone & VoIP Systems Mitel Telephones & Systems how to set the disa in 3300lx

hi,guys

i have a question about the disa. My client ask that he want to use his mobile phone to call the 3300icp and then input the number that he want to call in 3300 system. That means he want to call another mobile number through the 3300 system by using his mobile phone. Are there any ideas of set the disa details about this issue. I am a fresher about 3300. pls give the details of program. Thx very much.

Go into Miscellaneous Assignments and give the DISA entry an access code (i.e. DID number).
Go into station service assignment, and assign the COS and COR for the disa feature.

sorry, i can not find the disa entry access code, there are 2 disa numbers, one is DISA Forced Account Code - Directory Number, the other one is DISA Directory Number, which one is the access code, which option should i enable in COS. In addition, after setup disa account, how to call the disa account by using outside mobile phone. My client company number is 27772222, then forced caller to the auto attendant, u can dial the internal number or dial '0' to ip consoles.thx,pls give the details.

Under miscellaneous assignment form you have 2 different options DISA Forced Account Code - Directory Number: and DISA Directory number. the first requires a password the second does not. WARNING!! If you use the second option anyone can use it. To use the first option the more secure of the two. First you have to set an Independent Account code for your user or users, verify that the have adequate Class of Restriction permissions. Make a different account for each user, it is easier for you to police. Check the Class of Service option forms for your trunks and verify the Account Code Length Option. The number you enter here is how long the account code must be. Once you have everything set the user dials in and when the Auto Attendant answers they dial the DISA Forced Account Code - Directory Number: then dial their account code and they place their call. Note: They will still have to dial like they are in the building ie. 9 for outside line + the number.

thx very much. i have done the disa set up in my 3300. but when users dial the disa forced account code-directory number, can not working like u said. the auto attendant said can not connect to the 3611 (directory number). i am sure the cos and cor is done. pls help me.

The disa ('Direct' Inward System Access)code needs to be a DID number, or a ring to destination for a POTS line. You cannot be transferred to a DISA number.

so u mean if the client want this service, he need apply a DID number from the local PSTN company?

Or a trunk with that destination in it's service assignment

thx all guys to help me. i've got it.