|
|
|
|
Joined: Nov 2008
Posts: 32
Member
|
|
Member
Joined: Nov 2008
Posts: 32 |
Check in and check out work just fine with the PMS, the name shows up, but the housekeeping room status is not working. They use *81, *82 and *83. I am confused about which options should be enabled on form 4. I enabled 33, but am finding some info that says that option 32 must be enabled with PMS. You can only do one or the other. Option 244 is enabled in the room class of service.
Thanks
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Sep 2008
Posts: 392
Member
|
|
Member
Joined: Sep 2008
Posts: 392 |
For PMS Option 33 should be disabled and COS Option 244 should be disabled for room phones. Option 32 can be either because it just lets you set a ARS dialing restriction from the console. I would have it enabled. Your Maid in Room code is *8? Some PMS systems need to have definition of what 1,2,3,4 etc. mean to them.
|
|
|
|
|
Joined: Oct 2005
Posts: 788
Member
|
|
Member
Joined: Oct 2005
Posts: 788 |
If you have it all set up correctly in the ICP, then the problem has to be with the PMS. See if you can call them to see what THEY have set up as the maid-in-room codes.
Phil
SCCE, TTA, CTP
|
|
|
|
|
Joined: Aug 2005
Posts: 259
Member
|
|
Member
Joined: Aug 2005
Posts: 259 |
even though the mitel book says 1,2,3,4 this is for non-PMS checking room status through the console
if in full PMS setup the 200ICP will not change the status of the room on the console - only in the PMS vendor software
The PMS vendor software guys can set it to what ever they want to.
The Mitel will accept 1-9
Phil's right call the PMS vendor
|
|
|
|
Forums84
Topics94,490
Posts639,855
Members49,833
| |
Most Online5,661
May 23rd, 2018
|
|
|
|
|
|
