sundance-communications.com/forum Forums TDM Business Telephone Systems Mitel Telephones & Systems Wake-up calls on Mitel SX-200 Digital

Hi everybody,
I'm assisting a customer to set up wake-calls in a MITEL SX-200 (G1004 ACD), using a DVA-500 from Viking (digital voice announcer). Customer has never set wake up calls from console before.

So I created an analog extension to sit the DVA-500 (ONS port), a new hunt group with only that extension, and assigned to this HG an access code (654); tested calling to '654' and ext # 300 rings.
When I try to set on form # 19 (Call rerouting Table) "Automatic Wake-Up Routing for this Tenant" with new access code '654', I get "The access code for field 3 is invalid"
I presume I'm missing something but I'm not sure. Any idea what else should be done to get this working?

I really appreciate your help. A big THANKS!!

Is it programmed as a recording hunt group type?

Try just putting the ONS port (x300?) in form 19.

Thanks for your response tonysprout.
I'd tried before but doesn't work; same thing changing access code with two digits.
FYI, in form # 2, feature name # 32 (Automatic Wake-up) has an access code = '###', it does matter?

I'm sorry johnp, but I'd not seen your comment. It has to be RECORDING type?

Hey guys, let me tested but after change HG type to RECORD as johnp said, it took access code on form #19. I'll let you know! There seems to be progress!

It worked pretty good. THANKS to all of you! It has been a great help to me and ... my customer. Little details do the like, right? We can get closed this issue.