|
|
|
|
Joined: Apr 2009
Posts: 23
Member
|
|
Member
Joined: Apr 2009
Posts: 23 |
We have taken over a site for maintanence and the phones all have a key programmed (single line)which is their own extension number with a * in it. i.e. extension 2000 would have a single line key 2*000. It seems without this key the phone has no outgoing access.
I cannot find anywhere in the programming why this would be.......any ideas!
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: May 2005
Posts: 370
Member
|
|
Member
Joined: May 2005
Posts: 370 |
Is this Key # 1 that the 2*000 is programmed on?
If you change the ext # and they cannot call out, Am am only guessing but I would think it has something to do with a CPN substitution and the * is a digit and can be part of the ext #. What type of circuit are the calls routed out on?
Alex Kroger
Pinnacle Communications Corp
Mitel/Hitachi
Nationwide Hospitality Provider
|
|
|
|
|
Joined: Apr 2009
Posts: 23
Member
|
|
Member
Joined: Apr 2009
Posts: 23 |
Thanks for your reply Alex, sorry didn't come back to you sooner.
I will check this out and get back to you.
|
|
|
|
Forums84
Topics94,532
Posts640,045
Members49,854
| |
Most Online5,661
May 23rd, 2018
|
|
|
1 members (Toner),
279
guests, and
38
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
