|
|
Joined: Feb 2010
Posts: 3
Member
|
|
Member
Joined: Feb 2010
Posts: 3 |
Hi,
I'm trying to figure out how something works on my phone system, was wondering if any of the experts could point me in the right direction?
I know how to call forward from a 4025 Superset, what I'm trying to figure out is how to change the settings of a few other numbers that are currently forwarded, as well as maybe the extentions associated with ONS cards.
My voicemail system forwards callers to a system user's cell phone on request. To do this it does a blind transfer to extensions 562 to 579. Those extensions are defined in my form 9, but I can't figure out where the settings are for those extensions. The settings don't appear to be in form 9 like they are for the digital extensions. They are just dummy extensions I guess to a card that doesn't even actually exist. The extensions all forward to abbreviated dial numbers 822 to 839, and I know where to set those. What I don't understand is what makes 562 forward to 822, 563 forward to 823, and so on.
Any insight would be greatly appreciated. I've looked at the tech manual for LW 19 but don't see how to do it. I have LW18, L36.0.5.
Thanks!
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Oct 2004
Posts: 1,057
Member
|
|
Member
Joined: Oct 2004
Posts: 1,057 |
From the console, press FUNCTION, Att. FUNCTION, STATIONS, enter ext number, then follow prompts for call fwd. The exts you mentioned are probably fwded to speed dial numbers (shown as EXT), so reference form 31 also!
|
|
|
|
|
Joined: Feb 2010
Posts: 3
Member
|
|
Member
Joined: Feb 2010
Posts: 3 |
Thanks for the response. I don't have a specific set designated as the console. Can I do it from one of the forms? Or just a regular superset 4025?
Yes, I see how to use form 31, but I dont see what forwards the 5xx extensions to the speed dials.
Thanks!
|
|
|
|
|
Joined: Jul 2003
Posts: 1,136 Likes: 1
Member
|
|
Member
Joined: Jul 2003
Posts: 1,136 Likes: 1 |
If you don't have a console or sub attendant, they way I would do it is to move the number to a real port. Manually forward the station and then move it to a phantom position. This would be an all call forward.
|
|
|
|
|
Joined: Feb 2010
Posts: 3
Member
|
|
Member
Joined: Feb 2010
Posts: 3 |
I was afraid that was going to be the only way. What a pain. Wish I could do it from the admin interface somehow. Thanks!
|
|
|
|
Forums84
Topics94,559
Posts640,137
Members49,862
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
18
guests, and
89
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
