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Joined: Dec 2009
Posts: 12
yang Offline OP
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Posts: 12
Hi,guys:

There is a 3300MXE restart without any operation from administrator. This MXE restart about once in 3 days. I changed the hard drive of MXE already, but the problem still not sloved. In addition, the maintance log from hyperterminal are same when the MXE restart. Can someone help me, why its always restart. It's very urgent. I put the maintance log from hyperterminal below:

Starting nightly processing...
Nightly processing complete
0x3ae9880 (Csc): memPartFree: invalid block 0x188c1170 in partition 0x40273a8.
Task SysPreMort0 being deleted while ACTIVE
Raised Critical Alarm on Stale Tasks
RaiseAlarm alarm severity critical, forcing machine shutdown
WARNING-System shutdown requested by task: tTMonitor
Critical Alarm being raised upon detecting the following task suspended: Csc taskId 0x3ae9880 crash time WED MAR 10 10:15:59 2010


Thank you very much. guys.

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Joined: May 2005
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Check your programmed schedule reboot


Alex Kroger
Pinnacle Communications Corp
Mitel/Hitachi
Nationwide Hospitality Provider
Joined: Dec 2009
Posts: 12
yang Offline OP
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I have checkd the schedule reboot in 3300. There is nothing wrong with that.

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Any other logs?


Alex Kroger
Pinnacle Communications Corp
Mitel/Hitachi
Nationwide Hospitality Provider
Joined: Dec 2009
Posts: 12
yang Offline OP
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Posts: 12
These are logs from Maintenance logs of 3300.

IP Networking - MIPS Internal L2 Switch IP address is 10.194.1.190.
IP Networking - NVS nvs_BerkConvert: Recovering existing IP Networking database.
ResourceMonitor Progress Monitor->ResourceAlarmStartupResourceAlarmStartup ready
ProcessorCoordinator Progress Monitor->ProcessorCoordinator::ProcessorCoordinatorProcessor Coordinator source Logs initialized.
AppStartup Progress Monitor->SysServices::appStartupPart2 (10.194.1.189)Boot Device: ata=0Host Name: Target Name: HaiDong3tTarget IP address: 10.194.1.189:ffffff00Host IP address: 10.194.1.200Gateway IP address: 10.194.1.100Boot File: /partition1/RTC8260Boot Flag:0x
AppStartup Unexpected Result->SysServices::appStartupPart2 (10.194.1.189)Abnormal reset, cause: (0x103) SOFTWARE_RESET
AppStartup Progress Monitor->SysServices::appStartupPart2MXe Platform (10.194.1.189) Booting Software version: 9.0.3.15System Relink: No relink has been applied.Call Control Relink: No relink has been applied.Abnormal reset, cause: (0x103) SOFTWARE_RESET
OtpLogsClient Progress Monitor - SubscribeNewLogSubscribed to * for Error
OtpLogsClient Progress Monitor - SubscribeNewLogSubscribed to * for Warning

It's look like the harddrive problem,but I have changed new harddrive already. Are there any problems in database maybe?

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What is in your log files just prior to the reset?


Alex Kroger
Pinnacle Communications Corp
Mitel/Hitachi
Nationwide Hospitality Provider
Joined: Dec 2009
Posts: 12
yang Offline OP
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I have Log files but they are too big for post them here, i can e-mail to u guys for check it. Pls help me !!!!!!! Thanks very much.


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