sundance-communications.com/forum Forums TDM Business Telephone Systems Mitel Telephones & Systems 3300 forwarding to outside

OK I have spent 1 hour on hold waiting for mitel, I have a 3300 that has an extension set up to forward always to a cell number, the system has a PRI t-1 that is comming in SIP and converted by an adtran to the PRI protocal, forward works when you call to the extension from an extension but if you call the DID assigned to the phone from outside the system the system rejects the incomming call(acording to the line service provider) if the phone is not forwarded the DID works

Have you checked the trunk to trunk connections?
Interconnect restriction tables and COS options Public Network Access via DPNSS and Public Network to Public Network Connection Allowed for the station and the trunks.

yes all allowed trunks and stations COS

where are the Interconnect restriction tables

Ok I found the interconnect tables they have no restrictions

Have you tried to answer and then transfer to the number to see if that will allow a connection?

I had the same problem when Adtran didn't allow channel in to chennel out Connections. Prvider fixed a problem.

try fowarding it to a speed dial, that dials the cell number