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Joined: Jul 2010
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I am working on an SX-200 Digital. SS420s and COV ports get "NO ACCESS" when dialing 9. Analogs sets and the console work fine. I checked the COS and everything looks fine, any ideas why this would happening?
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Joined: Jul 2003
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Is this a hotel operation?
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Joined: Jun 2010
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look at smdr in the maint screen, see what trunk the analog phones are going out, sounds like form 30, have some restrictions there
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Joined: Nov 2006
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Might also look for COR issues. Could be separate trunk group for digital and COV. If that trunk group is OOS, COR might not allow them to hit trunk group for ONS sets.
Harry at Telecom Equipment & Consulting Specializing in Mitel systems for the Hotel/Motel industry www.TECHarry.com
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Joined: Oct 2004
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Treat the phones as 'room phones'. Make sure they are set to LD, using the console.
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Joined: Dec 2005
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RIP Moderator-Mitel, Panasonic
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RIP Moderator-Mitel, Panasonic
Joined: Dec 2005
Posts: 7,056 |
The first question is did it ever work or is this a new install?
When I was young, I was Liberal. As I aged and wised up, I became Conservative. Now that I'm old, I have settled on Curmudgeon.
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