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Joined: Jun 2010
Posts: 136
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Joined: Jun 2010
Posts: 136 |
I have a 200ICP that I do remote support on, we have been loosing the T-1 trunks about every other day. Looking at the logs I see trunk XXX not available, we have changed the T-1 card, the Adtran, and the Telco suppose to have changed cable pairs!,But it is PAETEC,, so who knows. If they reboot the PBX, then the trunks come back. I had the on site tech put a loop in the T-1 , and all my channels go idle!
:bang:
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Joined: Aug 2005
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If you loop to the telco, does the NIU show good?
How long between the failure and the tech getting onsite?
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Joined: Jun 2010
Posts: 136
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Joined: Jun 2010
Posts: 136 |
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Joined: Jun 2010
Posts: 136
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Joined: Jun 2010
Posts: 136 |
well, takes awhile for tech to get to site, I've had customer ask telco to change cable pairs, but they haven't yet
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Joined: Jun 2010
Posts: 136
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some of the Logs
2010-OCT-01 17:33:38 T1 TRUNK CARD failed at 02 06 23 00 ³
³ Busied out Alarm Code = 151 ³
³ ³
³2010-OCT-01 17:32:08 T1 TRUNK CARD failed at 02 06 23 00 ³
³ Can't release trunk Alarm Code = 112 ³
³ ³
³2010-OCT-01 17:22:37 T1/BRI card at 00 00 00 00 ³
³ System in freerun mode no sync source available ³
³ ³
³2010-OCT-01 17:22:37 T1/BRI card at 02 06 00 00 ³
³ was previous sync source in auto mode ³
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Joined: Aug 2005
Posts: 2,125
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Are you carving off channels at the Adtran for data?
If not, I'd bypass the Adtran and see what happens.
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Joined: Jul 2010
Posts: 185
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Is it programmed in form 14 or 15.
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Joined: Jun 2010
Posts: 136
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form 15,, strange that when it goes down, that they reboot the Mitel, and channels come back on-line, i had the engineer try to just unplug the Mitel from the Adtran, but still didn't bring the channels back
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Joined: Dec 2005
Posts: 7,056
RIP Moderator-Mitel, Panasonic
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RIP Moderator-Mitel, Panasonic
Joined: Dec 2005
Posts: 7,056 |
If I remember correctly, when the Mitel determines ALL trunks on a T1 are failed, you have to return each to service individually. OR reboot the system, IF you haven't told it to remember busy-outs.
When I was young, I was Liberal. As I aged and wised up, I became Conservative. Now that I'm old, I have settled on Curmudgeon.
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Joined: Mar 2010
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Look in the circut desciptor there is an option to save busy out status.See if it is set to no.
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