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#112798 - 10/08/10 06:55 AM SX-50 no internal calling.  
Joined: Jul 2010
Posts: 189
deadwalleye Offline
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deadwalleye  Offline
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Joined: Jul 2010
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Naples, FL
I've got an issue with an sx-50. its not internal calling or external calling. External calling meaning when I dial 9 to work access a trunk. I have the trunk groups set up correctly. Its just odd. Could it be a bad Control card. I have looked through manuals and I dont see anything related to my issue.

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#112799 - 10/08/10 07:01 AM Re: SX-50 no internal calling.  
Joined: Dec 2005
Posts: 6,264
Lightninghorse Offline
Moderator-Mitel, Panasonic
Lightninghorse  Offline
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Fayetteville, NC
1. Rotary dial phone without rotary enabled.
2. All DTMF receiver/senders broken/disabled (Should have seen alarms!).
3. Can the console call rooms and/or make outside calls?
4. Program hosed, possibly from power glitch and dead memory battery.


When I was young, I was Liberal. As I aged and wised up, I became Conservative. Now that I'm old, I have settled on Curmudgeon.
#112800 - 10/08/10 07:11 AM Re: SX-50 no internal calling.  
Joined: Jul 2010
Posts: 189
deadwalleye Offline
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deadwalleye  Offline
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Joined: Jul 2010
Posts: 189
Naples, FL
Could be related to the Console loop back alarm i'm getting.

#112801 - 10/08/10 07:20 AM Re: SX-50 no internal calling.  
Joined: Dec 2005
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Lightninghorse Offline
Moderator-Mitel, Panasonic
Lightninghorse  Offline
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Joined: Dec 2005
Posts: 6,264
Fayetteville, NC
Remember that the console DOES use the DTMF sender portion of the sender/receivers. First, I would reboot. Second, pull ALL periphial cards, WITH THE POWER OFF, and test. Then reinsert 1 card, WITH THE POWER OFF, at a time and test. Third, I would initialize at least 3 times, then reprogram. Just enough to test! No help, time for a replacement MCC.

I'm assuming that this is/was a customer's working system, rather than an e-bay type purchase!


When I was young, I was Liberal. As I aged and wised up, I became Conservative. Now that I'm old, I have settled on Curmudgeon.
#112802 - 10/08/10 07:26 AM Re: SX-50 no internal calling.  
Joined: Dec 2005
Posts: 6,264
Lightninghorse Offline
Moderator-Mitel, Panasonic
Lightninghorse  Offline
Moderator-Mitel, Panasonic
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Joined: Dec 2005
Posts: 6,264
Fayetteville, NC
OH Yeah, check Power Supply Voltages before going too far, like after the reboot doesn't work!


When I was young, I was Liberal. As I aged and wised up, I became Conservative. Now that I'm old, I have settled on Curmudgeon.
#112803 - 10/08/10 07:56 AM Re: SX-50 no internal calling.  
Joined: Jul 2010
Posts: 189
deadwalleye Offline
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deadwalleye  Offline
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Joined: Jul 2010
Posts: 189
Naples, FL
It was a bad Main Control card.

#112804 - 10/08/10 02:33 PM Re: SX-50 no internal calling.  
Joined: Dec 2005
Posts: 6,264
Lightninghorse Offline
Moderator-Mitel, Panasonic
Lightninghorse  Offline
Moderator-Mitel, Panasonic
*****

Joined: Dec 2005
Posts: 6,264
Fayetteville, NC
Oh well, it's only money. smile


When I was young, I was Liberal. As I aged and wised up, I became Conservative. Now that I'm old, I have settled on Curmudgeon.
#112805 - 10/08/10 03:12 PM Re: SX-50 no internal calling.  
Joined: Jul 2010
Posts: 189
deadwalleye Offline
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deadwalleye  Offline
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Joined: Jul 2010
Posts: 189
Naples, FL
Yup, Thanks for the help!


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