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#113377 - 02/11/11 11:19 AM 3300 MXE + Call Waiting + Forwarding  
Joined: Sep 2005
Posts: 841
superfoneguy Offline
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superfoneguy  Offline
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Joined: Sep 2005
Posts: 841
Portland, OR
I've got a 3300, Release 4.1 SP2. Almost all the users are single-line telephones on ASU II's. I got Call Waiting to work, but found that the second call never goes to VM. I programmed a Call Rerouting 1st Alternative for No Answer only and applied it, but no dice.

Anybody know a way to get the 2nd call to No Answer forward? Call Waiting is essentially a useless feature without a way to reroute the call.

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#113378 - 02/11/11 12:29 PM Re: 3300 MXE + Call Waiting + Forwarding  
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XetaTech Offline
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XetaTech  Offline
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Broken Arrow, Ok
have u tried a 2nd call rerouting on that phone, to VM

#113379 - 02/11/11 01:11 PM Re: 3300 MXE + Call Waiting + Forwarding  
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superfoneguy Offline
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superfoneguy  Offline
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Joined: Sep 2005
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Portland, OR
2nd call rerouting is Busy\No Answer forwarding only. So I would think the call would forward right away instead of ringing a few times, then forwarding.

#113380 - 02/11/11 01:53 PM Re: 3300 MXE + Call Waiting + Forwarding  
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superfoneguy Offline
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superfoneguy  Offline
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Joined: Sep 2005
Posts: 841
Portland, OR
Looks like the Call Forwarding Profiles form works for this purpose. I removed my Call Rerouting table and added a No Answer Internal CF Profile to voicemail. Tested OK.


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