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#113617 03/28/11 08:42 AM
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Has anybody ever done a diret transfer to a mailbox. Can't get it to work

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#113618 03/28/11 10:21 AM
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Don't use the transfer key; use the voice mail key.

VM, mailbox number, hang up.

#113619 03/31/11 01:47 AM
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Does that work on a 5530 phone, that has the white enevolpe button

#113620 03/31/11 02:28 PM
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That is not the voicemail key. That is the message key. It is for responding to messages, not transferring calls to voicemail.

#113621 04/01/11 01:25 PM
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Program a key as a DSS key with the ext number of the Voice Mail (you will find it under voice mail/devices/applications on the right you will see the Voice Mail application number) put that on a key of the phone and it will be your transfer to voice mail key.
Randy


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