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Joined: Mar 2010
Posts: 84
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OP
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Joined: Mar 2010
Posts: 84 |
Has anybody ever done a diret transfer to a mailbox. Can't get it to work
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Joined: May 2009
Posts: 1,198
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Joined: May 2009
Posts: 1,198 |
Don't use the transfer key; use the voice mail key.
VM, mailbox number, hang up.
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Joined: Mar 2010
Posts: 84
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OP
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Joined: Mar 2010
Posts: 84 |
Does that work on a 5530 phone, that has the white enevolpe button
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Joined: Sep 2005
Posts: 840
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Joined: Sep 2005
Posts: 840 |
That is not the voicemail key. That is the message key. It is for responding to messages, not transferring calls to voicemail.
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Joined: May 2005
Posts: 526
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Joined: May 2005
Posts: 526 |
Program a key as a DSS key with the ext number of the Voice Mail (you will find it under voice mail/devices/applications on the right you will see the Voice Mail application number) put that on a key of the phone and it will be your transfer to voice mail key.
Randy
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